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Ed from Pest Arrest came out to our property in Whickham after we had already had another local company out multiple times for a recurring rat problem.
He explained within 5 minutes of arriving where he thought they might have been getting in and this was confirmed when we had a drain survey carried out. He explained that killing off the infestation was the easiest part of the job but the most important part was finding out how they were making their way inside and stopping it from happening again.
Lovely chap, just wished we had called Pest Arrest first time around and saved a couple of years of living with rats on and off!
Couldn’t recommend highly enough.  ★★★★★ [Yell]